Privacy Policy
Last updated: 11 July 2026
Info Web Software ("we", "us", "our") operates web-based business software including CRM, HMS, ERP, Courier Management, Inventory Management, DMS and Billing solutions. This Privacy Policy explains how we collect, use, store and protect information when you visit our website or use our software.
1. Information We Collect
We may collect the following categories of information:
- Contact details: name, business name, email address, phone/WhatsApp number submitted through our enquiry form.
- Business data: information you or your team enter into the software we build and host for you (customer records, invoices, inventory data, patient records, etc., depending on the module used).
- Payment information: when you pay via Razorpay, payment details are processed directly by Razorpay. We do not store your card, UPI or bank details on our servers.
- Technical data: IP address, browser type and usage data collected automatically for security and performance purposes.
2. How We Use Your Information
- To respond to enquiries and provide demos of our software.
- To set up, host, and maintain the software you subscribe to.
- To process rental/subscription payments through Razorpay.
- To provide customer support and send important service updates.
- To improve our website and software offerings.
3. Data Storage & Security
Your business data is stored on secure, web-based servers with role-based access control. We take reasonable technical and organizational measures to protect your data from unauthorized access, alteration or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
4. Sharing of Information
We do not sell your personal or business data. We may share limited information with:
- Payment processors (Razorpay) solely to complete transactions.
- Service providers who help us host or maintain the software, under confidentiality obligations.
- Authorities, where required by law.
5. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at info@infowebsoftware.com. Note that business data entered into your subscribed software remains under your ownership and control; we act only as the service provider hosting it.
6. Cookies
Our website may use basic cookies to remember preferences and understand site usage. You can disable cookies through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.
8. Contact Us
For any questions about this Privacy Policy, contact us at info@infowebsoftware.com or call/WhatsApp +91 9627407876, Haldwani, Uttarakhand.